E-mail notifications broken?

[kingmustard]

I created this topic, which I am also subscribed to.

30 minutes ago, someone replied to it but I didn't get an e-mail notification like I do with other forums.

Is this feature disabled?

[URV]

Have you checked the notification settings? You may need to alter them. If that doesn't work either, then it's likely on your side: certain email providers such as Google block certain IP ranges or only allow email providers that are well known, and it's likely that our domain has not been whitelisted yet. Also, remember to check the spam folder and mark them as "not spam" if you find them there. For what is worth, I do seem to actually receive these emails from the board via Gmail (although I don't usually subscribe to topics, so I have not seen that in action yet).

The main administrator handling this type of issue is currently inactive, but I'll try figuring out a solution on our end as well. Until then, you may have to find a way to whitelist the "re-volt.io" domain yourself on your email provider.

[kingmustard]

Have you checked the notification settings? You may need to alter them. If that doesn't work either, then it's likely on your side: certain email providers such as Google block certain IP ranges or only allow email providers that are well known, and it's likely that our domain has not been whitelisted yet. Also, remember to check the spam folder and mark them as "not spam" if you find them there. For what is worth, I do seem to actually receive these emails from the board via Gmail (although I don't usually subscribe to topics, so I have not seen that in action yet).

The main administrator handling this type of issue is currently inactive, but I'll try figuring out a solution on our end as well. Until then, you may have to find a way to whitelist the "re-volt.io" domain yourself on your email provider.

Everything is ticked in notification options.

I am active on dozens of forums and all their e-mail notifications work fine.

Nothing is in the Junk folder.

An e-mail would have to go into the Junk folder in order to whitelist it ('mark as safe').

I think it's on the website's end, unfortunately.

[URV]

Understood. I'll see what I can do. If anyone has any experience with resolving this kind of issue, please let me know here or via PM.

[607]

I am active on dozens of forums

Nice.

I never use e-mail notifications, so I haven't experienced this issue anywhere.

[Marv]

There's nothing we can do. I checked and some providers like Hotmail rejects all mails that are sent from our server.

[kingmustard]

There's nothing we can do. I checked and some providers like Hotmail rejects all mails that are sent from our server.

That's a real shame.

Thank you for looking into it